Monday, 24 November 2014
Thursday, 4 September 2014
More Of What People Are Saying About Marcus Bortolussi
Name
Keith & Marlisar
Building Address
Lot 5219 Willmington Loop., ORAN PARK
How would you describe your experience with me (Marcus Bortolussi)
Experience was great, nice and easy.
Did your Tender come in the same, below or over the estimate I provided.
Tender came in just below.
If so, by how much - approx.
Approx. $1000
Further comments – positive or negative.
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Please let me know if there is anything I could have improved upon.
Nothing everything was very smooth, easy to change plans and add on extras. It was a very easy process and with the inclusions it makes it very easy to see how the final tender will be.
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Brad & Jennifer
Building Address
Lot 253 Hitchens St., Middleton Grange
How would you describe your experience with me (Marcus Bortolussi)
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Did your Tender come in the same, below or over the estimate I provided.
Above
If so, by how much - approx.
About $1,500
Further comments – positive or negative.
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Please let me know if there is anything I could have improved upon.
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Wisam & Nisrin
Building Address
Lot 2 Holden Dr., ORAN PARK
How would you describe your experience with me (Marcus Bortolussi)
It was pleasure dealing with Marcus, very helpful and lovely to deal with.
Did your Tender come in the same, below or over the estimate I provided.
Above
If so, by how much - approx.
About $2,000
Further comments – positive or negative.
Very helpful and answers all questions quickly and promptly even on his days off. Very professional and very pleasant to deal with.
Please let me know if there is anything I could have improved upon.
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Peter & Diana
Building Address
Lot 353 McKellar St., KIRKHAM RISE
How would you describe your experience with me (Marcus Bortolussi)
Our experience has been amazing. Marcus has spent so much time with us getting our house plan perfect!!!
He has been more than helpful in every way, and we were really impressed by how quickly he got things done.
We have already recommended Wisdom Homes i.e. Marcus to two other friends, which have both signed up now.
We are more than happy with the service so far.
He has been more than helpful in every way, and we were really impressed by how quickly he got things done.
We have already recommended Wisdom Homes i.e. Marcus to two other friends, which have both signed up now.
We are more than happy with the service so far.
Did your Tender come in the same, below or over the estimate I provided.
The Tender has come back and its come back below the original quote.
We are super happy with that! (Means we might be able to add in a few extra things!)
We are super happy with that! (Means we might be able to add in a few extra things!)
If so, by how much - approx.
Approx $10,000
Further comments – positive or negative.
A+++++++++++ for customer service and found the experience very professional.
Please let me know if there is anything I could have improved upon.
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Gary & Michelle
Building Address
Lot 4627 Longhurst St., ORAN PARK
How would you describe your experience with me (Marcus Bortolussi)
Marcus has been very easy to deal with during the initial stages of signing up to our new property. Marcus was incredibly professional, knowledgeable and didn’t beat around the bush like other sales people we had met. He was clearly able to paint process, procedures and provide a wealth of information for novice home builders like my husband and I to help us make more informed decisions which ultimately lead us to signing up with Wisdom Homes in Oran Park through Marcus.
Did your Tender come in the same, below or over the estimate I provided.
Almost spot on, was slightly less than what had been quoted.
If so, by how much - approx.
$8,000 less.
Further comments – positive or negative.
Patience would definitely be something that I would praise Marcus on, I’ve thrown a number of curve balls his way in changing home styles and sizes and has been incredibly helpful in ultimately getting us a home that best suits our needs.
Please let me know if there is anything I could have improved upon.
Nil, was very happy with everything.
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Hi
I would just like to share some quick feedback on my experience with building my first home with Wisdom.
I was impressed with all stages of the build process from first sales meeting to the last meeting on settlement date. All the staff I dealt with, from start to finish - Marcus, Mark, Sarah, Sandi, Peta, Kelly, Stuart, Darren and Zack were all great to deal with, friendly and professional! I had a change in site supervisor in the middle of the build but we experienced no issues during the transition. If I had any queries I was able to get a prompt response from the staff. Being a first home buyer I was working on a budget and Wisdom was able to cater for my needs and they didn’t fault on quality of fittings etc. Most importantly I am extremely pleased with the end result of my first new home!! Overall I had a very positive experience with Wisdom and would happily recommend to others.
Thank you again.
Kind Regards
Grace Homer
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Name
Francisco
Building Address
Lot 5444 Escura Cres., - GEORGES FAIR
How would you describe your experience with me (Marcus Bortolussi)
Great! I mean every time I needed information Marcus is always their.
Did your Tender come in the same, below or over the estimate I provided.
About the same to your estimated price.
If so, by how much - approx.
About $100 less
Further comments – positive or negative.
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Please let me know if there is anything I could have improved upon.
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Minh & Van
Building Address
Lot 5434 Terracotta Rd., MOOREBANK (Georges Fair)
How would you describe your experience with me (Marcus Bortolussi)
Very helpful, always available to the clients's queries.
Did your Tender come in the same, below or over the estimate I provided.
Over
If so, by how much - approx.
$2,000
Further comments – positive or negative.
Very positive, would recommend Marcus to be the first contact.
Please let me know if there is anything I could have improved upon.
You have done a good job.
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Name
Todd & Tracey
Building Address
Lot 104 Fairway Dr., KELLYVILLE
How would you describe your experience with me (Marcus Bortolussi)
Marcus you made the experience very comfortable and easy. It seemed nothing was an issue or a drama and we thank you for that.
You were honest and if you didn’t know the answer you came back with the correct answer from someone who did.
Marcus if we were in the position to consider building again we would consider wisdom first and being so only deal with yourself.
You were honest and if you didn’t know the answer you came back with the correct answer from someone who did.
Marcus if we were in the position to consider building again we would consider wisdom first and being so only deal with yourself.
Did your Tender come in the same, below or over the estimate I provided.
Very close it was about even.
If so, by how much - approx.
About $1,000 over.
Further comments – positive or negative.
Marcus as the first point of contact for customer and Wisdom , you provide a warm with a friendly experience for the customer and not just a dollar figure.
Please don’t change that as it’s been refreshing to discuss change or modification quite easily without drama or hassle’s .
Also you set the benchmark for our expectation when dealing with sales people in the building industry.
The whole experience with wisdom was very exceptional from yourself to dealing with Steve as our past experience with other companies have left a bad memories for us.
Please don’t change that as it’s been refreshing to discuss change or modification quite easily without drama or hassle’s .
Also you set the benchmark for our expectation when dealing with sales people in the building industry.
The whole experience with wisdom was very exceptional from yourself to dealing with Steve as our past experience with other companies have left a bad memories for us.
Please let me know if there is anything I could have improved upon.
...
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Siqi & Jina
Building Address
Lot 204 Laughton Crescent., KELLYVILLE
How would you describe your experience with me (Marcus Bortolussi)
Marcus has been always patient to us no matter what question we came up. It was very impressive that we had a couple of times staying late on the weekend nights and Marcus worked with us until we had all the questions addressed. He was far to kind to illustrate us the display homes even we were late for the appointments some times. Marcus helped to smooth the home build project in many other aspects such as assisting in purchasing land with the developer and contributing to the tree report with the arborist. We feel him very warm and honest in realizing our dream home.
Did your Tender come in the same, below or over the estimate I provided.
The figure on the initial tender was closely blow what Marcus estimated.
If so, by how much - approx.
$1,000 below the estimation.
Further comments – positive or negative.
Our general feedback is very positive. Marcus is very helpful to settle your idea. He is accurate in measuring and drawing the floor plan.
Please let me know if there is anything I could have improved upon.
...
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Wednesday, 19 February 2014
Friday, 31 May 2013
UPDATED...What to look for and questions to ask when choosing your builder.
There is much to consider when choosing a Builder for your Dream Home…The below checklist will help you ask the right questions and ensure that nothing is missed…
If you have any questions feel free to call Marcus Bortolussi on 0414 879 847 or email marcus@bortolussi.com.au
CHECKLIST
WHAT’S INCLUDED
§ Standard Site Costs
Are the standard foundation design costs covered? Some builders often treat even simple excavation and earthworks as extras.
§ Allowance for additional Site Costs, which are subject to Survey Report, including:
§ Drop Edge Beams
§ Step down to garage
§ Split Level to home
§ Steps to exterior
§ Rock Excavation
§ Concrete Pump
Is there an allowance for a concrete pump (2 x concrete pumps may be required depending on your site conditions – the first should already be included and you should allow for a second pump, in case. If not, at least find out what the builder charges for this if required).
§ Penetrometer Testing of boreholes and Lab Testing of samples as per AS2870
§ ‘H’ Class Slab
Subject to site classification (Bore Hole Report). In some cases this may not be needed but, to be safe, allow for it or at least ask what it will cost, if required.
§ Saline Affected Soil
Treatment to slab and exposure grade bricks may be required if soil is affected by saline. This will show up in Council's 'Conditions of Approval'.
§ Professional Landscaping Plan
Most Developers (and some Councils) will require approval of a concept plan of the landscaping you propose to do.
§ Australian Height Datum (AHD) Survey
This is usually a requirement of Council.
§ National Broadband Network Connection
Connection may be compulsory if NBN is available.
§ Obscure Glazing to Bathrooms
Some Councils will ask for this.
§ Extension to Contract Expiry
Are you offered the possibility of extending your Contract Expiry – pricing is usually only fixed for 6 months and this may not be enough time especially if your blocks is not yet registered.
§ Allowance for Render Finish
Whether or not you choose to render, some developers will insist that at least part of the façade is rendered. This can get quite costly, so be sure to check if this is a requirement. More importantly, do not presume render is included just because render is depicted in the image of the Façade you have chosen...and if it is included, make sure there is an adequate allowance.
In the case of KNOCK-DOWN-REBUILDS, the following should also be considered:
§ Photographic dilapidation report of home with evidence of neighbouring property conditions.
§ Survey Costs due to there being an existing Home. To cover the additional cost of surveying the existing home and adjoining properties.
§ 3 phase aerial to underground electrical connection including power pole.
§ Materials handling & crane hire.
§ 'Check Level' survey following demolition.
§ Removal of existing Driveway & Driveway Layback and provision of Driveway Layback to new position.
§ Additional scaffolding and/or shade cloth if required.
§ Traffic Control Measures.
§ Building within close proximity to Coastline Marine Environment.
§ Hydraulics – including but not limited to engineers Plans, Reports, etc.
§ Demolition & Demolition DA preparation and lodgement.
General
§ What are the standard inclusions and do you have to pay for an Upgrade Package?
§ Is the quote comprehensive in its inclusions?
§ Has what is NOT included been explained?
§ Is the quote a fixed cost?
§ Has provision been made for any soil tests that may be required?
§ If the builder's contract or quote includes any provisional sums, do you understand what they do and don't cover?
DESIGN
§ Does the builder provide a comprehensive design consultation service, including a professional colour consultant and other specialists as required?
§ Will the builder ensure that your house plan will meet all council and relevant authority standards and whether your land has any specific requirements?
§ Will changes to standard plans be accepted without large penalties?
THE BUILDER
§ Will you have a dedicated Construction Supervisor who will personally manage all sub-trades on your site, keep you informed of progress and answer any questions you may have?
§ How many homes does this Supervisor manage at any one time? Any more than 15 homes will mean that your site may be neglected.
§ Are you able to view any homes currently being constructed where you can check the quality of workmanship of actual customer homes?
§ Is the builder trade certified and affiliated to a recognised industry body such as HIA/MBA?
§ Can the builder provide written testimonials from past clients?
§ Does the builder offer a fixed quick build time?
GUARANTEES
§ Is the Home Owners Warranty insurance with a large reputable insurer?
§ Does the builder have minimum $5,000,000 public liability and construction insurance adequate for your home?
CONSTRUCTION
§ Is Insulation included to walls and ceilings?
§ Are 450mm eaves standard?
§ Is sarking to the roof included?
§ Are Flat Profile Roof Tiles standard?
§ Are vitreous china toilets and vanity basins included?
§ Are garage door motors included as standard with remotes?
§ Are overhead cupboards in kitchen included?
§ Are Acrylic baths included?
§ Is a BASIX complying gas hot service included as standard?
§ Is a BASIX complying slimline rain water tank included as standard?
§ Is a range-hood included and is it ducted externally?
§ Are the frames termite treated?
§ Is a termite reticulation system included?
§ Are steel lintels with bricks over garage and windows included where practical (No high maintenance timber in-fills)?
If you have any questions feel free to call Marcus Bortolussi on 0414 879 847 or email marcus@bortolussi.com.au
Friday, 22 March 2013
UPDATED...What People Are Saying About Marcus Bortolussi
Name
Alison & Steven
Building Address
Lot 1354 Shipley St., THE PONDS
How would you describe your experience with me (Marcus Bortolussi)
Great, we have emailed tender presenter tonight to add extra inclusions in
after doing some homework after we met with him today.
Did your Tender come in the same, below or over the estimate I provided.
We were delighted our tender came back slightly lower than what you had
predicted.
If so, by how much - approx.
About $10k
Further comments – positive or negative.
Looking forward to the next stage!
Please let me know if there is anything I could have improved upon.
...
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Name
Paul & Celestine
Building Address
Lot 5, Ballymena Way, KELLYVILLE
How would you describe your experience with me (Marcus Bortolussi)
You have been very helpful and terrific
Did your Tender come in the same, below or over the estimate I provided.
Below
If so, by how much - approx.
About $3k
Further comments – positive or negative.
You did a good job
Please let me know if there is anything I could have improved upon.
...
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Name
Nicole
& Simon
Building Address
149
Duntroon St, HURLESTONE PARK
How would you describe your experience with me (Marcus Bortolussi)
Both myself and Simon have been
very impressed with the level of service we have received from you.
Did your Tender come in the same, below or over the estimate I
provided.
Our tender came in almost spot
on with your estimate. We were really excited and very pleased.
If so, by how much - approx.
I think it was about $500 approx. over.
Further comments – positive or negative.
We
were so impressed with your service that Simon recommended that you get a pay
rise, when we went in to sign the tender.
We
felt that you had provided enough information to help us with making decision
on our build.
Please let me know if there is anything I could have improved upon.
We recommend that you keep up
the good work, you are positive and very helpful in your dealing with your
clients.
Marcus we have had an
amazing experience while dealing with you. Thank you for making it easy for us.
Regards Nicole
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Name
Jasmeen & Sameer
Building Address
Lot 30 Capuchin Way, Plumpton
How would you describe your experience with me (Marcus Bortolussi)
The experience with you has been great… Anything asked was answered straightaway… Very efficient in the work you do…
Did your Tender come in the same, below or over the estimate I provided.
Below
If so, by how much - approx.
About $12k
Further comments – positive or negative.
Experience has been great so far. Anything I needed was answered to straightaway… Been open and honest was great…. Getting advice on what would be better since its our first time building was a great help as well.
Please let me know if there is anything I could have improved upon.
So far eveything is going well and quite happy with the experience ….
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Name
Grace
Building
Address
LOT 3144 Lyrebird Cres., THE PONDS
How
would you describe your experience with me (Marcus Bortolussi)
Very pleasant. Easy to deal with you
and you covered everything in detail. Any questions we had were also answered
in great detail.
Did
your Tender come in the same, below or over the estimate I provided.
It came in below the estimate.
If
so, by how much - approx.
$10K
Further
comments – positive or negative.
Would happily recommend Marcus and
Wisdom homes to friends and family. So far only had positive experience.
Please
let me know if there is anything I could have improved upon.
Nothing.
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Name
Name
Kerrie & Peter
Building Address
LOT 9 Foley Circuit., HARRINGTON GROVE
How would you describe your experience with me (Marcus Bortolussi)
It was very easy. You are very friendly and knowledgable. We appreciated the fact that if you were unsure of something, you would follow it up and get back to us.
Further comments – positive or negative.
No negative comments- you are professional, friendly and great at what you do! We will recommend you to friends and family who are thinking of building.
Please let me know if there is anything I could have improved upon.
The whole experience with you was excellent. We are very grateful for all your help. You were patient with our endless questions and very easy to deal with.
Hi Marcus,
To be honest, our experience with you has been really good. You have made yourself available, and were willing to help us when most people have said it’s too hard because of our land. You also followed up on our questions after the initial enquiry - no problems. We would highly recommend other people to you in the future.
Cheers
Matt
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Hi Marcus,
First off, your service and the information that you provided was most certainly of exceptional quality and value and I would like to appreciate you for the same.
Thanks,
Best Regards,
Kings
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Name
Tamara
Building Address
LOT 3118 Admiral St., THE PONDS
How would you describe your experience with me (Marcus Bortolussi)
My experience was great, you were knowledgeable about your product, had excellent customer service, friendly and really efficient. Overall my experience was great!
Did your Tender come in below the estimate I provided.
Yes
If so, by how much – approx.
The tender came in at about $1,000 less than the estimate though this may be more later as the levels of the land were assumed as no access is possible yet
Further comments – positive or negative.
Everything went well and I'm happy with my purchase
Please let me know if there is anything I could have improved upon.
Nil
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